We’re here to help.
ValueLens identifies coins, banknotes, and stamps from a photo and shows an estimated value range, so you can build a collection notebook of what you own. Below are quick answers to the most common questions — and a direct line to us if you need more.
Open the Scan tab, pick a category chip, fit the coin, banknote, or stamp inside the gold frame in good light, and tap the round shutter button.
If the photo doesn’t clearly show a coin, banknote, or stamp — or it’s too blurry or dark — ValueLens tells you nothing was found instead of guessing. No scan is charged in that case. Try again with the item centered, filling the frame, in even light.
No. Values are estimated ranges produced from reference data and AI analysis — useful for curiosity and orientation, but they are not professional appraisals, and ValueLens does not verify authenticity. For buying, selling, or insurance decisions, consult a qualified professional.
You get 5 free identifications to try the app — a one-time allowance, not a daily reset. After that you can buy a one-time credit pack (25 or 100 scans), or get the Yearly Pass, an auto-renewable annual subscription that includes up to 100 identifications per month. The Pass renews automatically unless you cancel at least 24 hours before the period ends; manage or cancel it anytime in your Apple Account settings. Credit packs never expire and don’t renew.
Go to Settings → Restore Purchases. Purchases are tied to your Apple Account, so they restore on any device signed in with the same account.
Your collection lives only on your device — we don’t store it on our servers. Delete any item from its detail page, or remove everything by uninstalling the app.
No. Tips are a completely optional way to support development. Every feature works exactly the same whether or not you tip.
Still stuck, found a bug, or have an idea? Email us — we usually reply within 1–2 business days.
info@tenisify.app
Tip: including your iPhone model, iOS version, and a screenshot helps us fix things much faster.
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